Online Apple Store + iPad Air Update

Double Now Available via Online Apple Store

We're thrilled to announce that Double is available for immediate delivery when purchased directly from the Online Apple Store.

We began shipping to customers in May 2013. Since then, we've seen over $2 million in sales and shipped units throughout the US, Canada, Europe, and Australia. Double is designed and hand-assembled in California at our headquarters.  Double will continue to be available at doublerobotics.com and distributors.

You can download the full press release as a pdf.

iPad Air Compatibility is Coming!

We know that many customers are eager to use a new iPad Air in their Double.  We're happy to announce that we have a low-cost solution to make all shipped Doubles compatible with the new iPad Air's smaller frame.  The cameras and buttons are in the same places relative to previous iPads.  We have designed a spacer that make your iPad Air fit snugly in Double's iPad case.  Here's a 3D rendering of this new spacer:

The Spacer for iPad Air will be available to ship by December 15th, 2013, barring any production delays.  Any customers who purchased a Double on or after October 15th (one week before the iPad Air announcement) can request a Spacer for free!  Other customers can purchase a Spacer for just $10 + shipping (Update: Spacers are now free and come with every Double in the box!).  An order form will be made available on our website as the ship date approaches.  Email us at info@doublerobotics.com with any questions.

Customer Support Improvements

We're happy to announce that we now have a dedicated customer support team and a brand new support site at: support.doublerobotics.com. Our goal is to respond to all requests on the same day (during California business hours) or within 24 hours. Please email support@doublerobotics.com at any time.

Also, check out this article on Guided Access Mode, which we highly recommend as a way to keep the Double app open and available, even after a crash or alert pops up.

iOS App Version 1.3 - Improved Battery Life

We released an update to our iPad and iPhone app last week.  It features improved battery life for the robot's iPad while in standby mode.  The screen will automatically dim to 0% brightness after a few minutes.  This allows you to leave your iPad's screen on without worrying about screen burn-in or the battery running out too quickly.  Combined with Guided Access Mode, this can be a powerful way to ensure Double is available at all times.


Double for iPhone Now Available

 Double drivers love the intuitive interface on iPad and the Chrome web browser. Our iPad and web interfaces provide fine-grained control of the great features of Double, such as motorized height, parking, remote volume control, the downward camera, and more. These controls are seamlessly integrated, allowing the driver to focus on the video stream. This interface makes driving Double easy, efficient, and enjoyable.

Many of our users wanted the ability to drive Double from their iPhone and we couldn't agree more. We believe that driving your Double from an iPhone provides even more flexibility and mobility. You may not be in front of a computer or with your iPad, but you most likely always have your iPhone on hand.

We're pleased to announce that you can now drive Double from your iPhone! We worked hard to maintain an intuitive and simple, but feature-rich interface on the iPhone's smaller screen. You can even drive over a decent 4G or LTE connection on your iPhone. We think we've come up with a pretty good solution and invite your feedback, so we can make it even better.

Download Double from the App Store

TV Show Co-Host Calls In Live On A Double From Los Angeles To Miami

Sábado Gigante is the longest running TV show by Univision, an American Spanish broadcast TV network.

Last weekend, show co-host Setareh Khatibi called in on a Double from Los Angeles, California, to join co-host Don Francisco, live on the set in Miami, Florida.

See what happens! 

The Double team is represented by Romina (spokesperson) and David (CEO). 

Watch the video clip here: http://tv.univision.com/sabado-gigante/videos/pregunta-gigante/video/2013-08-03/un-robot-se-robo-el-show-en-sabado-gigante