Continuing Operations

Double Robotics is located in the Bay Area of California, where the local governments have ordered many business close until at least April 7th, 2020. However, they have explicitly defined one of the Essential Business types as:

Businesses that supply products needed for people to work from home

- SF.GOV

We are hearing from customers every day that Double helps them work from home, including in elderly homes and hospitals, and that our product is needed now more than ever. Much of our team is working from home (support, sales, R&D), but our small assembly team has agreed to continue operations and adhere to strict social distancing. We work in a large warehouse space that gives everyone ample distance from one another.

We will continue shipping backorders as quickly as possible. If you have an order in our queue and you can wait a little longer (e.g. your office or school is temporarily closed), please let us know, so we can ship to other customers with urgent needs first. There are some urgent orders that we are choosing to prioritize.